Job Description
Job description
Are you passionate about customer service? Ready to kickstart or grow your career in the BPO industry? Firstsource is conducting a Mega Walk-in Drive for enthusiastic individuals to join our
Voice Process Team.
Roles & Responsibilities:
Handle inbound/outbound customer queries efficiently
Provide accurate information and resolve customer issues over calls
Maintain a high level of professionalism and customer satisfaction
Update customer records in the system accurately
Eligibility Criteria:
Educational Qualification:
Minimum: 10+2 / Diploma / Any undergraduate degree
Not Eligible:
B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible
Candidates from B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field to applyLanguage Skills:
Good communication skills in English (mandatory)
Experience:
Freshers (except those from restricted domains mentioned above)
Experienced candidates in customer support/BPO preferred
What We Offer:
Competitive salary & incentives
Performance-based growth opportunities
Supportive work environment
Training & development programs
Documents to Carry:
Updated Resume
Government ID Proof (Original)
If interested please contact HR-Kanak Kumari
Contact no.6361345172
or mail your resume to kanak.kumari@firstsource.com
Total rounds=4
1. Ai bot call
2. HR Screening
3. Assessment Round
4. Final Managerial Round
Time and Venue
20th October – 25 October , 11.30 AM – 3.00 PM
Firstsource Solutions Limited Brigade Residency, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens Brookefields, Kundalahalli, Whitefield – Marathahalli Bengaluru Urban, Karnataka – 560037 (View on map)
Contact – HR Kanak kumari ( 06361345172 )