Job Description
Role & responsibilities
Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Preferred candidate profile
Excellent verbal communication skills
Ability to comprehend, capture as well as interpret basic customer information
Knowledge of Banking / Credit cards preferred
Work Timings: Open to work in shifts male 24*7 / rotational offs (For Female shift window will be 6:30 am to 8:30 pm)
Languages Required: Excellent English + Hindi (compulsory).
Academics needs to be first class in 10th,12th and Graduation.
Candidates need to be residing (Churchgate to Virar) (CST to Ghatkopar)
Time and Venue
1th December – 18th December , 9.30 AM – 4.00 PM
Solitaire corporate park, Building number 8, 3th floor, Guru hargovindji marg, Chakala, Andheri East, Mumbai 400093
Contact – Yogesh Mehara ( 8655586731 )
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