
Manish chourey
About Candidate
An achievement-driven professional with 12years of experience in Collection and Insurance, Marketing, Business
Development particularly in the back-end operations Retail & SME Collections, Two-wheeler, MSME Recovery Management (Secured & Unsecured) NPA & Write-off Portfolio Handling Field Collection Operations Legal Recovery (Lok Adalat) Team Leadership & Performance Management Skip Tracing & Triggers Agency Management & Vendor Audits MIS & Collection Analytics Compliance & Regulatory Adherence
Location
Education
MY MBA COMPLETED 20211
Work & Experience
Manage a set of advisors to achieve the business parameter like new business, renewal, deliveries, banking etc. Keep track and keen monitoring of business process of advisor. Cash Management & Banking and Sales MIS at daily basis. Training the adviser for new products Features. Market Analysis. Efficiently managed Branch Operations, Logins, Issuance, Proposal Forms, Cash Management & Banking and Sales MIS at daily basis. Policy service (DGH, address change, policy correction FLC, policy Surrender, CDA) Create IRN/URN guideline IRDA and MIS at daily base Office maintains administration (Document, Bill) Played a vital role as Single Point of Contact for clients. Conducted training and development sessions on Operational Process for all sales professionals for entire branch. Office maintains, cash maintain banking maintain daily closing branch expense report maintain
Manage a set of advisors to achieve the business parameter like new business, renewal, deliveries, banking etc. Keep track and keen monitoring of business process of advisor. Cash Management & Banking and Sales MIS at daily basis. Training the adviser for new products Features. Market Analysis. Efficiently managed Branch Operations, Logins, Issuance, Proposal Forms, Cash Management & Banking and Sales MIS at daily basis. Policy service (DGH, address change, policy correction FLC, policy Surrender, CDA) Create IRN/URN guideline IRDA and MIS at daily base Office maintains administration (Document, Bil
HDFC Bank, Indore as Branch Collection Manager (write off Recovery unsecure Loan) 1. Managing write-off recovery portfolio for Personal Loan, products in Indore branch and surrounding areas. 2. Consistently achieved monthly recovery targets; recovered from write-off pool in FY 2020–22. 3. Deployed and monitored field agencies and skip tracers for locating absconding or high-risk customers. 4. Conducted personal visits, customer meetings, and settlement negotiations in complex or sensitive cases. 5. Ensured adherence to RBI and internal compliance guidelines during recovery operations. 6. Coordinated with the legal team for filing and follow-up on legal actions in chronic cases. 7. Maintained and updated recovery MIS, daily dashboards, and reported to the Cluster and Area Collection Heads
HDFC Bank, Indore as Branch Collection Manager (write off Recovery unsecure Loan) 1. Managing write-off recovery portfolio for Personal Loan, products in Indore branch and surrounding areas. 2. Consistently achieved monthly recovery targets; recovered from write-off pool in FY 2020–22. 3. Deployed and monitored field agencies and skip tracers for locating absconding or high-risk customers. 4. Conducted personal visits, customer meetings, and settlement negotiations in complex or sensitive cases. 5. Ensured adherence to RBI and internal compliance guidelines during recovery operations. 6. Coordinated with the legal team for filing and follow-up on legal actions in chronic cases. 7. Maintained and updated recovery MIS, daily dashboards, and reported to the Cluster and Area Collection Heads
Area receivable manager bank of Baroda (MSME: - SMA 0, SMA 1, SMA 2) 1. Oversaw collections for unsecured, MSME loans across a region; achieved consistent bucket-wise resolution targets 2. Engaged in portfolio analysis and skip tracing for better recoverability. 3. Developed and executed incentive plans for field executives based on recovery metrics. 4. Conducted periodic training on collection techniques and compliance practices