Indusind Bank is Hiring For Customer Service Banking Officer | Indusind Bank Jobs in Pune |Banking Jobs in Pune |Indusind Bank Jobs For Freashers |Openings: 50|
Job Description
Job Role:
Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Maintain adequate knowledge levels on products, processes and systems used
Excellent verbal communication skills
o Ability to comprehend, capture as well as interpret basic customer information
o Strong customer service focus
o Knowledge of Banking / Credit cards preferred
Work Timings: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)
Languages Required: English + Hindi (compulsory).
Education: Graduates (Any stream)
Time and Venue
29 October – 28 November , 9.30 AM – 4.00 PM
IndusInd Bank Limited. Door No.69, Eswaran Kovil Street, Old Mahabalipuram Road, Muthamizh Nagar, Karapakkam, Chennai 600097
Contact Person mail id is mentioned below.
Email id: semmanuel.theophilus@indusind.com
