Wipro is Hiring Grad freshers – US HR Backoffice | Backoffice Job in Mumbai |Freashers Job in Mumbai |Job Vacancy in Mumbai |Wipro Jobs 2025 |
Job Description
Requirements – Associate
Process: US HR Operations – Backoffice process
Work Experience – 0-30 months
Summary
Excellent communication skills are mandatory.
Fielding all incoming help requests from clients via Chat or emails in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
Service Agreement – Applicable for 1 year ( Mandatory)
Category – Back office/Customer query handling or data management
Working Conditions – Fixed evening shift (5 days working). Saturdays & Sundays are fixed off
Transport – Both way transport will be provided.
Education Skills – Any graduate – BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, part time MBA, PGDM.
All 6 semester original mark sheets in hard copy are mandatory
Work Location – Airoli
Time and Venue
11th November , 10.00 AM – 12.30 PM
Gigaplex Building 3, Mindspace – Airoli West, 3rd Floor, Plot no. 1.T.5, MIDC, Airoli – 400708
Contact – Mahima
