Biswanath Metya
About Candidate
Back-office (Non-voice) professional with 2+ years in process operations, quality assurance, and compliance. Expert in content/data validation with 98% accuracy, audit management, and implementing automated quality controls. Experienced in handling sensitive information under regulatory frameworks including HIPAA standards.
Location
Education
Major in History with specialization in Economic History. Completed coursework covering economic development, trade systems, and socio-economic transformations across different historical periods.
Work & Experience
Managed back-office operations including content moderation, data handling, and email support. Reviewed content for policy compliance, resolved customer queries, and maintained accurate documentation. Consistently met quality standards and deadlines while ensuring smooth workflow operations.
