Indusind Bank is Hiring for Customer Service Executive | Indusind Bank Jobs in Mumbai |Banking Jobs in Mumbai |Freashers Jobs in Mumbai |
Job Description
Role & responsibilities
Answer inbound calls and assist customers with their Queries/Request/Complains.
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Preferred candidate profile
Excellent verbal communication skills
Ability to comprehend, capture as well as interpret basic customer information
Strong customer service focus
Knowledge of Banking / Credit cards preferred
Work Timings: Open to work in shifts male 24*7 / rotational offs (For Female shift window will be 6:30 am to 8:30 pm)
Languages Required: Excellent English + Hindi (compulsory).
Academics needs to be first class in 10th,12th and Graduation.
Candidates need to be residing (Churchgate to Virar) (CST to Ghatkopar)
Time and Venue
27 October – 28 November , 9.30 AM – 4.00 PM
IndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg, Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai -400093.
Contact – Yogesh Mehara ( 8655586731 )
