Job Description
Kotak Mahindra Bank | Customer support | Inbound Voice Process | NOIDA
Kotak Mahindra Bank is hiring for 6 months to 3 years Experience in Customer Support/ Inbound Voice Process!!
Job Description
-Assisting in resolving customer queries.
-Contacting potential or existing customers to inform them about a product or service using scripts.
-Answering questions about products or the company
-Asking questions to understand customer requirements and close sales
-Providing information to customers.
-Monitoring sales performance.
-Closing sales deals.
-Keeping a record of calls and relevant details.
-Go the “extra mile” to meet sales quota and facilitate future sales
-Keep records of calls and sales and note useful information
-Make sales or recommendations for products or services
that may better suit customer needs
-Adhere to all company policies and procedures
Preferred candidate profile
-Graduate with decent English communication.
-Candidate should have a pleasing personality and should be presentable.
-Should be dedicated and display integrity.
-Willingness to learn with an attitude of continuous improvement.
Openings: 100
Interested candidates can come to the office directly for Interview Process
Please share your resume at mallika.malhotra@kotak.com
Time and Venue :
Time: 10 AM to 3 PM. Contact Person: Mallika Malhotra. Note: Write “Naukri.com” on CV Venue: WTT Sector 16 Kotak Mahindra Bank 22nd Floor Noida. (View on map)
Contact – Mallika Malhotra