Mphasis is Hiring For Customer Support (Voice) | Mphasis Jobs in Bangalore | BPO/KPO Jobs in Bangalore | Mphasis Career 2025 |

Job Description

Greetings from Mphasis!!

We have a Walk in drive scheduled on 12th Nov 25 in Bangalore Location for Customer Support Officer role. (International Voice Process)

Location: Mphasis Ltd – Bagmane World Technology Center, WTC-4, 4th Floor, KR Puram, Marathahalli Outer Ring Road, Mahadevapura, Bangalore, Karnataka – 560048

Time – 11:00am – 1:30pm

IMMEDIATE JOINERS ONLY

Must have original soft copy of all the education and work-related documents without any issues.

Must carry “Wired earphones” for further rounds

Job Summary

Handle Inbound and Outbound calls
Coordinating with Operations and other support functions for any help related on calls
Follow the guidelines set out for calls handling
All the KPI/KRAs assigned to be met

Skills required:

Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
Flexible to work in rotational and night shift.
100% WORK FROM OFFICE

Years of experience needed 6 to 12 months in International Customer Service and Collections