Axis Bank is Hiring For Customer Service (Asst. Manager) | Axis Bank Jobs in Mumbai | Banking Jobs in Mumbai | Axis Bank Career 2025 |
Job Description
**Please read the below JD the same is for Phone Banking Inbound Customer Service process**
MEGA WALK_IN DRIVE on 31st October (11am to 3 pm)
Job Location and Interview Location:
Grnd flr, Gate no. 2 Zone 2 Parle Products Pvt Ltd. (Inside Parle G Compound) ,VS Khandekar Rd., Navpada, Vileparle East Mumbai 400057
We are hiring for Assistant Manager only.
Please find JD below.
We are looking at Graduates with excellent English-speaking skills and Immediate joiners are preferred.
Post Graduate freshers are also welcome.
Note :
We have 5 days working with rotational shifts and rotational week – offs
No night shift for females ( any 9hr shift between 8am to 8pm)
No transportation facility provided.
Key Responsibilities
Effectively resolving customer queries or complaints – at the first instance – with excellent customer satisfaction scores and minimum call handling time,
Delivering service with requisite courtesy and accuracy,
Achieving Call Quality targets and other key performance indicators,
Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.
Qualifications
Optimal qualification for success on the job is:
Graduate with 2yrs of experience and Post graduate freshers may apply.
2- 5 years of relevant experience is an added advantage
Age Limit 35yrs
Interested candidates email their resumes on mitali.satam@axisbank.com or Whatsapp their cv on 9326032900 (DO NOT CALL)Role & responsibilities
