Job Description
Domain: ITES/BPO, KPO
Designation: Process Executive Voice & Chat (Blended)
Educational Background: Minimum Graduate
Excellent communication skills (both written and verbal)
Ability to communicate with customers, with customer centric mindset
Excellent documentation skills
Good comprehension skills – ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Familiarity with Windows, Microsoft Office & Browsing Internet resources
Excellent typing skills
Shifts: Rotational/ Flexibility to work in night shift (24*7)
Work location: Gurgaon – permanent work from office.
Time and Venue
1st November , 10.30 AM – 2.00 PM
Cognizant Tower 3, Candor tech space, Sector 48, Gurgaon, Haryana – 122018
Contact – Anjali