Job Description
Looking for Backoffice Associates for Airoli Location Work location :
Airoli Exp: 0-3 Years (Freshers are also welcome)
Non Voice Process
Night Shift only (Both Side Cab will be provided)
Service Agreement- 1 year
Age criteria: 22 years to 27 years are allowed
Role & responsibilities Associate (Process: US HR operations)
Work Experience 0-36 months
Summary
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
Relevant Experience Any/Basic MS Excel Category Back office/Data handling or data management
Working Conditions Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service
Agreement Applicable for 1 year (Mandatory) Education Skills Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
B.Tech & MBA full time freshers are not eligible
Note : Looking for immediate joiners or who can join within 10-15 days
Time and Venue
4th November , 10.00 AM – 12.00 PM
Gigaplex Building 3, 3rd Floor, Airoli West, near patni ground. Airoli – 400708
Contact – Pooja Shirke