Mega Walk-in Drive at Axis Bank | Axis Bank is Hiring for VKYC Officer | Banking Operation Jobs in Mumbai 2025 !
Job Description
Walk In Axis Bank – VKYC Officer Mumbai Vileparle
Contact : Ganesa Subramanian
Number : 8056659888 (Whatsapp only- Dont call )share cv to this number
Video KYC (VKYC) officer
immediate JOINERS PREFERRED
Graduation Compulsory
Minimum 2yrs of experience.
Candidates with relevant BFSI experience is preferred not mandatory
We are looking at candidates with excellent English communication skills.
Please go through the JD and only interested candidates, kindly walk into the below location on
There are rotational shifts (6 days working)
For Females only 8 am till 8 pm..
For Males – 8am to 10pm
Rotational week offs.
Key Responsibilities:
Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customers product basics and mandatory features, advising clients on simple and routine issues to help them connect on Video calls thus delivering our prospective clients a superior customer experience
Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT, adherence and cross-sales generating Fee income across Investment, Assets, and Cards.
Utilize effectively all applications, tools, and databases used to process transparent end to-end client support.
Strictly adheres to internal control policies. Ensure that the organization’s activities are carried out in accordance with all regulatory, legal, and governmental regulations.
Qualifications: Optimal qualification for success on the job is:
2+ year of experience in BFSI industry, preferably in a phone/video banking/telesales setup.
Prior experience is Banking ops/Sales preferred but not mandatory.
Minimum of 15 Years of formal Education.
Role Proficiencies: For successful execution of the job, the candidate should possess the following:
Proficient with systems related to Banking transactions and services and simple resolutions for video connects thru different devices.
Strong willingness to work in a digital-banking setup
Teamwork, verbal and written excellence, resilience and highly motivated.
Must be flexible and understanding in a challenging and ever-changing environment
Excellent communication skills both written and verbal.
