Mega Walk-In Drive at Capgemini for Back Office & Voice Process !

Job Description

Capgemini Rewrite the future of your career with tech experts in Customer Service (Voice& Non Voice) BPO domain.

We are hosting a mega walk-in drive for Customer Service/Voice Process Graduate Fresher to 4 years of experienced profile for Kolkata location.

Interested candidates kindly go through the JD mentioned below and walk-in as per the below mentioned schedule.

Location:
Capgemini “India” | KOLKATA Unitech Infospace Complex, Tower A3 1st Floor, New Town, Rajarhat, Kolkata 700156.

Time: 9:30 am to 2:00 PM
Date: 29th March, Saturday
Contact Person – Soma Pramanik/Raheel Khan

Qualification: Should be graduate
Flexible for night shift with 24/7

Role Title:
Graduate Fresher- Associate
1-3 Years Process Associate.
3-5 Years Senior Associate

Requirements:
Strong Communication & Customer Service Skills.
Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
Must possess excellent written and oral communication, listening, and comprehension skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Strong ability to manage multiple tasks and interactions while prioritizing

Please carry your updated 2 copy resume & gov. ID card.