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Job Description

Role & responsibilities :

Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.

To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
Preferred candidates

1.we are looking for Experienced candidates with good communication skill to handle inbound calls .

2. Candidates with prior customer service background are Preferred

Time and Venue
28 October – 7th November , 10.00 AM – 2.00 PM
HDFC Bank Ltd,6th Floor B -Wing, Commer zone Building Mount Poonamalle Road, Porur Chennai- 600116
Contact – Arun Ganesh