Skillventory is Hiring a | Contact Centre – Officer | for a Leading NBFC !

Job Description

Skillventory is Hiring a | Contact Centre – Officer | for a Leading NBFC

Job Title- Contact Centre – Officer
Product – Retail Assets
Location- Mumbai
CTC- upto 7.5 LPA
Experience: 2 years+ in Retail Assets – HFC, NBFC, or Bank
Job Description-
● Handle escalations and customer concerns from internal teams
● Drive retention strategies with a focus on profitability & customer satisfaction
● Coordinate with internal stakeholders for quick resolution
● Ensure 100% adherence to quality, accuracy, and TAT
● Achieve monthly retention targets

Contact Details :-
Name – Rashmi Mehra
Whatsapp your Cv at 7987127325
Or Drop an Email at rashmi.khede@skillventory.com